Instantly.one Privacy Policy
Effective Date: July 1st 2024
Our Commitment to Your Privacy
At Instantly.one, we are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and VPN services.
Information We Collect
- Information You Provide:
- Account Information: When you create an account, we may collect your email address, username, and password.
- Payment Information: If you purchase a subscription, we may collect your payment information through our third-party payment processors. We do not store your full payment card information on our servers.
- Information We Collect Automatically:
- Usage Data: We collect information about how you use our VPN service, such as the servers you connect to, the amount of data you transfer, and connection timestamps.
- Device Information: We may collect information about the device you use to access our VPN service, including the type of device, operating system, and IP address.
- Log Data: We do not collect or store logs of your online activity, including the websites you visit, your search history, or the content of your communications.
- Cookies and Similar Technologies:
- We may use cookies and similar technologies to collect information about your interactions with our website and to improve your experience. You can manage your cookie preferences through your browser settings.
How We Use Your Information
- To Provide and Improve Our Services: We use your information to provide, maintain, and improve our VPN service, including customer support and troubleshooting.
- To Communicate with You: We may use your information to send you service-related emails, such as account updates, billing notifications, and promotional offers.
- To Protect Our Rights and Interests: We may use your information to prevent fraud, enforce our terms of service, and comply with legal obligations.
How We Share Your Information
- With Third-Party Service Providers: We may share your information with trusted third-party service providers who help us operate our website and VPN service, such as payment processors and customer support platforms.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid legal request.
Your Choices
- Account Information: You can update or correct your account information at any time by logging into your account.
- Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in the email.
Data Security
- We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
- We use industry-standard security practices, such as encryption, firewalls, and access controls.
Children’s Privacy
- Our VPN service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@instantly.one